CONSIGNOR QUESTIONS

PLEASE SEE OUR TAGGING INFO PAGE FOR THE LATEST ITEM REQUIREMENTS. 


I want to consign. This is my first experience with a consignment sale. What should I expect?

Your first step is to register to consign/volunteer through our webpage. You should receive a confirmation via email immediately.  Now, you will need to register for a drop off time and any volunteer shift, if you choose to help. You are now ready to tag your items. Please thoroughly read the list of acceptable items and the tagging instructions for complete information on preparing your items.
The next step is to drop off your items. At drop off, your items will be inspected for quality. Any items not accepted for sale, will be returned to you or you may choose to donate the items. You will sign a contract explaining our policies and receive your ticket to the consignor preview sale. 
After the sale has concluded, you will need to pick up your items that did not sell. Any items not picked up by the designated time, will be donated to local charities. Your check will be mailed within approximately three weeks. 

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What happens during the inspection process? 
When you register for our sale, please choose a drop off time for inspection. Please come at your chosen time; if not you may have to wait. You will pull into the race garage for easy unloading. Please have your clothing items pre-sorted into sizes and sexes, and have all items clean and ready to be inspected. This will help keep our inspection process running smoothly. Large items will be inspected by volunteers as they are unloaded. Once all items are unloaded onto clothing carts, you will park your vehicle outside the building. You will then come inside the building and wait with your items in the inspection line. When an inspector looks at your items, they will check for stains, tears, and current styles. All Tagging Instructions must be followed. Any unaccepted items will be returned to you. We are picky, but you will appreciate this when you are shopping. Please remember, inspectors are volunteers; if you disagree with your inspector, ask to speak to a director for a second opinion. When you are finished with the inspector, you will turn in your contract and receive your pre-sale shopping tickets at the contract table.

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Do you have any tips on how to get my items sold?
Here are our best tips for you to make sure your items get sold.

* Price your items low - think about what you would pay for the item, and price your item for that much. Shoppers go to a consignment sale to get deals, so remember this when you are tagging your items.

* Make sure your items are neat & clean - shoppers maybe looking for deals, but the better looking the item is, the more they are willing to buy it and pay the asking price.

* Mark your items "1/2 Price" - If your item hasn't sold by the end of last normal public shopping day, then there is a chance your item isn't going to sale. By marking your item to go "1/2 Price" during our 1/2 Price Shopping Sale, your item has an even better chance of selling. Especially if you are going to mark the item to be donated, you should definitely consider marking the item to go on sale during the 1/2 Price Sale.

Sweet Repeats want our Consignors to get as much funds as possible from the sale of their items, and following these simple tips can help to increase those chances of a gently used item finding a new home.

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Are there any fees for being a consignor? 
There is a $10 setup fee, plus we retain 30% of your total sales. Volunteer Registration & Tagging Systems will not be available to a Consignor until all PayPal transactions are complete. If you are wanting a particular Volunteer Shift or trying to complete your registration quickly we highly suggest that you use your Credit Card/Debit Card associated with your PayPal account.

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If you are non-profit, where does the 30% that you retain go? 
The 30% and the $10 setup fee cover required expenses for the sale such as mailing, advertising & rental fees, and the remainder profits are distributed to local AWANA programs.

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What percentage of sales do I receive? 
Consignors receive 70% of your sales.

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Do I have to put out my own stuff? 
No. We have volunteers who will place your items on the floor after they have been inspected.

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What happens if I have items that are not accepted? 
You may donate your unaccepted items to the charities that we support or you may take the items back home with you.

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When do I pick up unsold items? 
All unsold merchandise must be picked up on Saturday at the designated pick up times. See our Important Dates page for times. Any items not picked up will be donated to local charities.

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Do I have to sort through all the unsold merchandise to find my items? 
No. When you come to pick up your unsold merchandise, you will need to check three areas. The clothing will be on racks separated by consignor number. Non hanging items, such as toys and shoes, will be in brown paper bags against the wall. You should also check lost and found. If tags became separated from an item, the item will be put in lost and found.

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Are there a minimum/maximum number of items I can consign? 
You must have a minimum of 25 items accepted to shop the consignor preview sale, and there is no maximum. If you do not have 25 items accepted, you may still consign fewer items, but you will be ineligible to shop the preview sale.

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Do I have to be present during the sale? 
No, but if you volunteer with the sale you will get to shop early during the Volunteer Sale. Remember, our sale is only successful because of our volunteer staff. We must have volunteers each sale, so please consider helping.

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When should I receive my check? 
Checks are mailed no later than three weeks after the sale. When you drop off your items, you will be notified of the exact date checks will be mailed.

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What happens if I do not make it to pick up my items by the designated times? 
Doors close promptly at the end of the pick up time. At this point your items are considered donated to local charitable organizations. Once items have been donated, there is no way we can get the items returned. After the designated times, no one is permitted to pick up any remaining merchandise. See our Important Dates page for designated Pick Up times.

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What if I am unable to drop off/pick up my items? 
You may send a friend to drop off your items. However, you are responsible for knowing what is in the consignor contract that must be signed when items are dropped off. You may also send someone to pick up your items. Be aware that a friend may not remember to check all three areas, and may not recognize items that may be in lost and found.

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When should I register to consign? 
You should register to consign the first day that registration opens and as early as possible. Space is limited and we fill up very quickly. See our Important Dates page for registration dates.

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Do you have a waiting list for consignors? 
We do not utilize a waiting list. As consignors cancel their registration, spots are filled on a first come, first served basis. The first person to visit the consignor registration page after someone has cancelled their spot will be allowed to register for the open registration spot.

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Can my husband/friend/relative come help me while I shop the preview sale? 
A husband/friend/relative may help only if they have a ticket to enter the sale. One person is allowed to enter per ticket.

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When do I get my ticket to shop the consignor preview sale? 
You will receive your ticket to shop the consignor preview sale when you sign your contract after dropping your items off at the sale.

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How many people can shop using my consignor preview sale ticket? 
Only one person is allowed in per ticket.

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Are children allowed at the consignor preview sale? 
Only children 10 and older are permitted at the preview sale. Children of all ages are welcome on Thursday, Friday, and Saturday during the public sales. Please monitor your children while shopping and do not let them play with toys and etc. Also, please make sure they stay with you at all times.  Children younger than 10 years of age, including newborns and infants, are not allowed during the presales.

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Which charities benefit from the unsold/donated items? 
Where donations are given vary every sale. We donate to qualifying organizations in the surrounding communities. Please speak to a director during the sale for more information on the current sales donations.

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What happens if I register to consign but cannot bring my items?
You may send your items with someone else.  You must either bring your items or cancel your registration by the appointed time.  If you do neither of these, you will not be eligible to consign in the following season's sale and will forfeit your preview sale ticket.

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